Description

Certified ISTQB Tester and Business Analyst with over 10 years of experience in IT, including functional testing, quality assurance, and business analysis.

Skilled in test planning, execution, troubleshooting, and reporting, with a strong analytical mindset and problem-solving skills.

Domaines d’expertise

Langues

Arabe
Bilingue ou natif
Espagnol
Capacité professionnelle complète
Français
Bilingue ou natif
Anglais
Capacité professionnelle complète

Préférences en matière de lieu de travail

Accepte de travailler sur site

Barcelone (jusqu’à 50 km)

Sopra Steria
Business Analyst
février 2022 - Aujourd'hui (4 ans et 4 mois)
Spain
• Designed and executed functional test cases.
• Identified, documented, and tracked software defects, ensuring resolution with development teams.
• Conducted troubleshooting and analysis to improve product quality.
• Write and review functional specifications for new software features.
Teleperformance
Stripe Tech Support Specialist
juin 2021 - janvier 2022 (7 mois)
Spain
• Handled multichannel support (French & English) for Stripe's financial services.
• Provided technical troubleshooting for payment system queries.
• Assisted users in utilizing specific platform features.
ChronoMicro
IT Project Manager
février 2014 - juin 2021 (7 ans et 4 mois)
Algeria
• Planned and coordinated small projects ensuring alignment with business objectives.
• Drafted functional specifications and ensured alignment with client requirements.
• Managed testing for software and hardware implementations.
• Conducted demonstrations, training, and support for diverse stakeholders.
• Developed and maintained a B2B client portfolio in IT services.