Bienvenue sur le profil Malt de Maxime !
Localisation et déplacement
- Localisation
- Paris, France
- Peut travailler dans vos locaux à
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- Paris 16e Arrondissement et 50km autour
Préférences
- Durée de mission
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- ≤ 1 semaine
- ≤ 1 mois
- entre 1 et 3 mois
- entre 3 et 6 mois
- ≥ 6 mois
- Secteur d'activité
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- Agence & SSII
- Banque & assurances
- Commerce de détail
- Conseil & audit
- Divertissements & loisirs
+6 autres
- Taille d'entreprise
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- 11 - 49 personnes
- 50 - 249 personnes
- 250 - 999 personnes
- 1000 - 4999 personnes
- ≥ 5000 personnes
Vérifications
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Influence
Chargement...
Langues
Catégories
Compétences (47)
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Maxime en quelques mots
Depuis plus de vingt ans, je travaille avec des grands groupes de distribution de produits et de services (LVMH, Carrefour, Fnac Darty, Dixons Carphone), dans toute l'Europe et sur de nombreux marchés très compétitifs & en croissance (luxe, mode, beauté, EGP, GEM/PEM, PGC, alimentaire en drive et livraison...)
Mon objectif est toujours d'accélérer leurs activités et d'améliorer leur efficacité, en tirant le meilleur de ce que le digital apporte de mesurabilité, de performances et d'innovation.
J'ai notamment eu l'opportunité de concevoir, construire et opérer plusieurs activités pure-player, omnicanales et marketplaces opérant en France et en Europe pour des clients B2C, B2B, B2B2C.
Mes missions incluaient également la conception, la mise en place et l'opération d'activités de communication et marketing digitales, de programmes de fidélités et de roadmaps de digitalisation des points de vente
J'ai de plus été en charge de la transformation digitale de plusieurs entreprises & organisations, réalisées à chaque fois en collaboration avec toutes les équipes et Directions
Je garde constamment l'objectif d'implémenter les outils technologiques pertinents, fiables et adaptés aux utilisateurs et aux budgets disponibles tout en étant simplement redimensionnables pour supporter et accélérer la croissance des activités.
Mon objectif est toujours d'accélérer leurs activités et d'améliorer leur efficacité, en tirant le meilleur de ce que le digital apporte de mesurabilité, de performances et d'innovation.
J'ai notamment eu l'opportunité de concevoir, construire et opérer plusieurs activités pure-player, omnicanales et marketplaces opérant en France et en Europe pour des clients B2C, B2B, B2B2C.
Mes missions incluaient également la conception, la mise en place et l'opération d'activités de communication et marketing digitales, de programmes de fidélités et de roadmaps de digitalisation des points de vente
J'ai de plus été en charge de la transformation digitale de plusieurs entreprises & organisations, réalisées à chaque fois en collaboration avec toutes les équipes et Directions
Je garde constamment l'objectif d'implémenter les outils technologiques pertinents, fiables et adaptés aux utilisateurs et aux budgets disponibles tout en étant simplement redimensionnables pour supporter et accélérer la croissance des activités.
Expériences
Trailblazers Consulting
Conseil & audit
Fondateur - Directeur Digital & Innovation
Created in january 2021, Trailblazers is a brand new and innovative company with over 20 years of experience in omnichannel retail, specialized in working with brands and distributors to accelerate their businesses and improve efficiency.
We are leveraging over 20 years of experience and collaboration with large leading retail Groups & brands (LVMH, Carrefour, Fnac Darty, Dixons Carphone), across Europe and in highly competitive & growing markets (mluxury, fashion, beauty, Food/Grocery & FMCGs, Consumer electronics & home appliances…), designing & rolling out their digital transformation, accelerating their commercial activities and improving their profitability, using every digital tools & assets bringing measurability, performances & innovation.
We promote and insure the collaboration of all the departments & teams within an organisation: Comex & local management, Marketing & Communication, Commercial & Retail/Wholesale Sales, Supply & Logistics, HR, Legal & Finance, to provide the best results whether you're dealing with:
- Design & roll out ambitious omnichannel digital strategies, business/operation/organisational models, based on precise & reliable clients data
- Design, roll out cross-channel unified commercial activities and operated them on the more efficient retail channels: retail/wholesale e-commerce, marketplaces, POS & Digital in store
- Use the most efficient 360° communication & marketing tools (emails & sms, social networks & liveshopping experiences, loyalty programs…) to identify & target clients & prospect with measure efficiency & results
- Identify and set-up the most reliable scalable & operationally & financially relevant technologies to support growth and commercial performances
We are leveraging over 20 years of experience and collaboration with large leading retail Groups & brands (LVMH, Carrefour, Fnac Darty, Dixons Carphone), across Europe and in highly competitive & growing markets (mluxury, fashion, beauty, Food/Grocery & FMCGs, Consumer electronics & home appliances…), designing & rolling out their digital transformation, accelerating their commercial activities and improving their profitability, using every digital tools & assets bringing measurability, performances & innovation.
We promote and insure the collaboration of all the departments & teams within an organisation: Comex & local management, Marketing & Communication, Commercial & Retail/Wholesale Sales, Supply & Logistics, HR, Legal & Finance, to provide the best results whether you're dealing with:
- Design & roll out ambitious omnichannel digital strategies, business/operation/organisational models, based on precise & reliable clients data
- Design, roll out cross-channel unified commercial activities and operated them on the more efficient retail channels: retail/wholesale e-commerce, marketplaces, POS & Digital in store
- Use the most efficient 360° communication & marketing tools (emails & sms, social networks & liveshopping experiences, loyalty programs…) to identify & target clients & prospect with measure efficiency & results
- Identify and set-up the most reliable scalable & operationally & financially relevant technologies to support growth and commercial performances
GROUPE BON MARCHÉ : Le Bon Marché Rive Gauche et La Grande Epicerie de Paris.
Luxe
Chief Digital & Innovation Officer / Directeur Digital et Innovation
Opened in 1852, Le Bon Marché offers women/men/children fashion, accessories, jewellery, tableware & design; as well as cultural exhibitions, furniture & contemporary arts collections for a unique Experience
Created in 1923, La Grande Épicerie de Paris is the most ambitious food hall concept in Europe. French artisans’, architects’ & artists’ savoir-faire offers a broad range of products from all over the world or made on premises for a unique gastronomic experience
The Digital & Innovation team is newly created, to engage the digital transformation, while cultivating our Parisian & traditional retail DNA
Member of the Executive Committee
- Strategic roadmap, brand positioning & development
- Worldwide prospection/benchmark for latest retail concepts, products & services
- Managing 60 persons with broad experience, knowledge & expertise
Group digital transformation
- Omni-channel pain points resolution, to improve Customer Experience & teams’ efficiency
- Build/reinforce the foundations of our digital transformation
- Innovation & Instore Digital test&learn
Digital Communication & C/P-RM
- Digitalisation of the communication media; fast & organic growth of Social Media communities, with a strong engagement; collaboration with nano/micro/macro influencer
- Prospects/leads acquisition campaigns with client’s sponsorship, partners & database providers
Cross-channel loyalty program with transactional benefits & targeted service/attention/experience-based rewards; to shift away from mass acquisition towards targeted customer retention
Centralized Data team for 360 collection, structuration & exploitation. Customers journeys & KPIs definition; clients' insights, NPS & surveys. Market studies & benchmarks
e-commerce: lagrandeepicerie.com (selection of wines & refined grocery products). 24S.com (managing Le Bon Marché editorial contents on dedicated pages)
Back to front office IS; managing digital projects to support sales, teams’ performances & stores’ operations
Created in 1923, La Grande Épicerie de Paris is the most ambitious food hall concept in Europe. French artisans’, architects’ & artists’ savoir-faire offers a broad range of products from all over the world or made on premises for a unique gastronomic experience
The Digital & Innovation team is newly created, to engage the digital transformation, while cultivating our Parisian & traditional retail DNA
Member of the Executive Committee
- Strategic roadmap, brand positioning & development
- Worldwide prospection/benchmark for latest retail concepts, products & services
- Managing 60 persons with broad experience, knowledge & expertise
Group digital transformation
- Omni-channel pain points resolution, to improve Customer Experience & teams’ efficiency
- Build/reinforce the foundations of our digital transformation
- Innovation & Instore Digital test&learn
Digital Communication & C/P-RM
- Digitalisation of the communication media; fast & organic growth of Social Media communities, with a strong engagement; collaboration with nano/micro/macro influencer
- Prospects/leads acquisition campaigns with client’s sponsorship, partners & database providers
Cross-channel loyalty program with transactional benefits & targeted service/attention/experience-based rewards; to shift away from mass acquisition towards targeted customer retention
Centralized Data team for 360 collection, structuration & exploitation. Customers journeys & KPIs definition; clients' insights, NPS & surveys. Market studies & benchmarks
e-commerce: lagrandeepicerie.com (selection of wines & refined grocery products). 24S.com (managing Le Bon Marché editorial contents on dedicated pages)
Back to front office IS; managing digital projects to support sales, teams’ performances & stores’ operations
Carrefour - Carrefour
Grande distribution
Head of Solutions & Innovation at Carrefour grocery e-commerce
Nationwide store & warehouse-based Food Click&Collect & Home Delivery e-commerce operations (courses-en-ligne.carrefour.fr, ooshop.fr), specialized operations such as catering, organic, pet food
- 22-person team of Product/Process Owners, Project Managers, Business Analysts & e-commerce Experts
- Implementing the 5-year strat plan into a comprehensive roadmap of deep technical projects to set-up new e-commerce features & Front/Back ends solutions (50+M€ budget, expecting 2+ b€ turn over)
- Managing e-commerce key programmes for Click&Collect and home delivery Food e-commerce in France : Rebuild of the cross-channel UX with updated mobile apps; merging Click&Collect and Home Delivery activities into a unified customer proposition (website & mobile apps); rebuild of the front/middle/back office e-commerce solutions to support expected growth
- Launching & scaling up new e-commerce activities to increase market share and penetrate new markets: nationwide store-based eCatering (traiteur.carrefour.fr, since mid-2015), 1-hour express Grocery delivery in Paris & major cities (livraisonexpress.fr, march 2017), seasonal cross-channel operations (wine fair, back-to-school, pharmacy), new payment methods (pay on delivery/pickup, instalments, 1-click payment…)
- Launching a state-of-the-art automated e-commerce fulfilment centre to improve efficiency and profitability. Implementing Orders/Warehouse/Transport management systems (operating since Jan 2017)
- Rebuild of the e-commerce platform (Front/Middle/Back office architecture & technologies) for better reliability & performances and optimized operating budget - Leading Carrefour Agile transformation amongst managing, business & technical teams : Organisation, new roles (Business/Process/Product Owners) & methods, certifications & trainings
- Leading innovation for Food e-commerce: European start-ups tour sponsoring & worldwide scouting; setting up POCs with start-ups for operational partnerships and equity investments
- 22-person team of Product/Process Owners, Project Managers, Business Analysts & e-commerce Experts
- Implementing the 5-year strat plan into a comprehensive roadmap of deep technical projects to set-up new e-commerce features & Front/Back ends solutions (50+M€ budget, expecting 2+ b€ turn over)
- Managing e-commerce key programmes for Click&Collect and home delivery Food e-commerce in France : Rebuild of the cross-channel UX with updated mobile apps; merging Click&Collect and Home Delivery activities into a unified customer proposition (website & mobile apps); rebuild of the front/middle/back office e-commerce solutions to support expected growth
- Launching & scaling up new e-commerce activities to increase market share and penetrate new markets: nationwide store-based eCatering (traiteur.carrefour.fr, since mid-2015), 1-hour express Grocery delivery in Paris & major cities (livraisonexpress.fr, march 2017), seasonal cross-channel operations (wine fair, back-to-school, pharmacy), new payment methods (pay on delivery/pickup, instalments, 1-click payment…)
- Launching a state-of-the-art automated e-commerce fulfilment centre to improve efficiency and profitability. Implementing Orders/Warehouse/Transport management systems (operating since Jan 2017)
- Rebuild of the e-commerce platform (Front/Middle/Back office architecture & technologies) for better reliability & performances and optimized operating budget - Leading Carrefour Agile transformation amongst managing, business & technical teams : Organisation, new roles (Business/Process/Product Owners) & methods, certifications & trainings
- Leading innovation for Food e-commerce: European start-ups tour sponsoring & worldwide scouting; setting up POCs with start-ups for operational partnerships and equity investments
MMT Consulting
Conseil & audit
Founder, cross-channel retail & marketplaces expert
We provide strategy & operations consulting for cross-channel retail & marketplaces of European products & services retailers
With over 15 years of experience with European retailers, we bring a unique full-scope expertise on the cross-channel & marketplace retail value chain. From Sales & Communication/Marketing, to Fulfilment & Logistics as well as legal & IT; with top-expertise on the interactions between all retail channels (web/mobility, integrated/franchised stores, catalogues, call centres…)
Working amongst retailers’ teams, we share with them our expertise & knowledge; and assist them for the definition, setup, rollout and run of their cross-channel retail & marketplace operations
Using our extended knowledge of cross-channel e-commerce markets in Europe, we provide creative, disruptive and efficient recommendations. Our approach targets profit growth and organisational efficiency, relying on pragmatic, efficient & ambitious methods as well as an obsession for maximising ROI
Carrefour France, Food & Non-Food cross-channel e-commerce Direction
- Food e-commerce strategic, projects & operational 3-years plan
- Food activities: 360° audit of an in-house built cross-channel e-commerce platform (business requirements, IT solutions, delivery model & actors, business model)
- Non-food activities: Complete specification of their business, operational & technical solutions requirements
Marché International de Rungis
- Strategic, financial & operational consulting to CEO/COO for launching a B2B/B2C Food Marketplace
Fnac.com
- Growth-oriented propositions for their 2020 Strategic plan
- Assisting GM & CMO for optimising their cross-channel & marketplace e-commerce in France and Belgium
BDDP Unlimited & EY: Consulting on cross-channel & Marketplace RFPs with leading retailers and car manufacturers
Summit.co.uk: Setting up & managing their activities in France: Strategic partnership with BDPP Unlimited, leads generation & RFPs, staffing & management
With over 15 years of experience with European retailers, we bring a unique full-scope expertise on the cross-channel & marketplace retail value chain. From Sales & Communication/Marketing, to Fulfilment & Logistics as well as legal & IT; with top-expertise on the interactions between all retail channels (web/mobility, integrated/franchised stores, catalogues, call centres…)
Working amongst retailers’ teams, we share with them our expertise & knowledge; and assist them for the definition, setup, rollout and run of their cross-channel retail & marketplace operations
Using our extended knowledge of cross-channel e-commerce markets in Europe, we provide creative, disruptive and efficient recommendations. Our approach targets profit growth and organisational efficiency, relying on pragmatic, efficient & ambitious methods as well as an obsession for maximising ROI
Carrefour France, Food & Non-Food cross-channel e-commerce Direction
- Food e-commerce strategic, projects & operational 3-years plan
- Food activities: 360° audit of an in-house built cross-channel e-commerce platform (business requirements, IT solutions, delivery model & actors, business model)
- Non-food activities: Complete specification of their business, operational & technical solutions requirements
Marché International de Rungis
- Strategic, financial & operational consulting to CEO/COO for launching a B2B/B2C Food Marketplace
Fnac.com
- Growth-oriented propositions for their 2020 Strategic plan
- Assisting GM & CMO for optimising their cross-channel & marketplace e-commerce in France and Belgium
BDDP Unlimited & EY: Consulting on cross-channel & Marketplace RFPs with leading retailers and car manufacturers
Summit.co.uk: Setting up & managing their activities in France: Strategic partnership with BDPP Unlimited, leads generation & RFPs, staffing & management
Darty Group (formerly Kesa Electricals)
Commerce de détail
Group Programme Director
Optimisation of the cross channel (cross canal) retail of Darty Group’s established and developing businesses in Europe
- Companies and businesses
- Established businesses (3 companies) - 848 m€, 158 stores, 4 websites: BCC (Netherlands), Vandenborre (Belgium) and Datart (Czech Republic & Slovenia)
- Developing businesses (3 companies) - 370 m€, 98 stores, 3 websites: Darty Spain, Darty Italy and Darty Turkey.
- Migration of the 7 websites on a common Magento-based cross channel e-commerce platform.
- Cross channel retail best practices definition and deployment across the Group.
- Group level partnerships and deal with Pan European & local e-commerce service providers: payment gateway and methods, online marketing and more.
- Co-animator of Darty Group webmanagers community
- Companies and businesses
- Established businesses (3 companies) - 848 m€, 158 stores, 4 websites: BCC (Netherlands), Vandenborre (Belgium) and Datart (Czech Republic & Slovenia)
- Developing businesses (3 companies) - 370 m€, 98 stores, 3 websites: Darty Spain, Darty Italy and Darty Turkey.
- Migration of the 7 websites on a common Magento-based cross channel e-commerce platform.
- Cross channel retail best practices definition and deployment across the Group.
- Group level partnerships and deal with Pan European & local e-commerce service providers: payment gateway and methods, online marketing and more.
- Co-animator of Darty Group webmanagers community
e-merchant (Groupe Pixmania - Dixons Retail)
E-commerce
UK & Northern Europe Sales Director, Programme Director
Dixons Retail Programme Direction:
- Programme of migrating Dixons Retail Group’s 14 multi‐channel brands on e‐merchant platform.
- Operating since March 2010, the Group’s 3 major multi‐channel e‐commerce UK brands (Dixons, Currys, PC World, 20 pers).
- Attending Group New Businesses division e‐commerce migration steering committee.
UK & Northern Europe Account Direction (6 countries, 17 e‐commerce websites, TO= 740M€ in FY09‐10).
Sales and prospection for e‐merchant offer in Northern and Eastern Europe.
- Programme of migrating Dixons Retail Group’s 14 multi‐channel brands on e‐merchant platform.
- Operating since March 2010, the Group’s 3 major multi‐channel e‐commerce UK brands (Dixons, Currys, PC World, 20 pers).
- Attending Group New Businesses division e‐commerce migration steering committee.
UK & Northern Europe Account Direction (6 countries, 17 e‐commerce websites, TO= 740M€ in FY09‐10).
Sales and prospection for e‐merchant offer in Northern and Eastern Europe.
e-merchant (Groupe Pixmania - Dixons Retail)
E-commerce
Programme Director: Dixons Retail and e‐merchant platform & services industrialisation
Managing the programme of migration of Dixons Retail Group’s 3 major UK multi‐channel brands’ e‐commerce.
Managing e‐merchant e‐commerce platform & services industrialisation (70 operated websites, 2 billions Euros turnover generated in FY09‐10).
Managing e‐merchant e‐commerce platform & services industrialisation (70 operated websites, 2 billions Euros turnover generated in FY09‐10).
e-merchant (Groupe Pixmania - Dixons Retail)
E-commerce
Head of Accounts
Bouygues Telecom and TheLink.co.uk accounts management:
- Bouygues Telecom – e‐merchant 4‐years contract renewal.
- Setting up and launching Bouygues Telecom Pros B2B e‐commerce activity.
- Setting up, launching and operation of TheLink e‐commerce activity (mobile phone contracts and pay‐as‐you‐go distribution).
- Bouygues Telecom – e‐merchant 4‐years contract renewal.
- Setting up and launching Bouygues Telecom Pros B2B e‐commerce activity.
- Setting up, launching and operation of TheLink e‐commerce activity (mobile phone contracts and pay‐as‐you‐go distribution).
Pixmania
E-commerce
Head of Quality and Project Management Department
On‐site and online marketing Project Direction.
Hiring, training and management of Pixmania.com Web & e‐commerce Projects Managers team (7 pers.).
Quality Management for normalized & industrialized business processes between company entities & departments.
Hiring, training and management of Pixmania.com Web & e‐commerce Projects Managers team (7 pers.).
Quality Management for normalized & industrialized business processes between company entities & departments.
ITN
Banque & assurances
Project Director
“Caisses d’Epargne Assurance »: Gap analysis, roll out plan and specifications.
“MAE (Mutuelle Accidents Elèves)”
- Migration of their entire Information Systems.
- Deployment of V9 Assurances ERP back offices (20 persons).
- Deployment of web based client W9 Assurances ERP in Company headquarters and regional agencies (330 persons).
- In charge of the specifics implementation.
- Hiring, training and management of a 10 person team.
Others : Deployment of V9 Assurances ERP for the Real Estate National Insurance Company (Caisse de Garantie de l’Immobilier – FNAIM Group) and for the National Group of Funeral Companies (Groupement National des Entreprises de Pompes Funèbres).
“MAE (Mutuelle Accidents Elèves)”
- Migration of their entire Information Systems.
- Deployment of V9 Assurances ERP back offices (20 persons).
- Deployment of web based client W9 Assurances ERP in Company headquarters and regional agencies (330 persons).
- In charge of the specifics implementation.
- Hiring, training and management of a 10 person team.
Others : Deployment of V9 Assurances ERP for the Real Estate National Insurance Company (Caisse de Garantie de l’Immobilier – FNAIM Group) and for the National Group of Funeral Companies (Groupement National des Entreprises de Pompes Funèbres).
ITN
Banque & assurances
“V9 Assurances” ERP J2EE technological migration project manager
Complete rewriting of Company’s “V9 Assurances” ERP, rebuilding it from a client/server to an N/Tiers architecture ready for Web based implementation and deployment.
Hiring, training and management of the 5 person programming team.
Hiring, training and management of the 5 person programming team.
Gribel Netsolutions
Conseil & audit
Consultant, Project Manager
Sales, prospection and intra/extranet websites creation project manager for Israelis companies.
Recommandations externes
Consultez les recommandations qu'a reçues Maxime