In charge of the Technical documentation for A software and misc. products. As a Technical Writer I take technical concepts and communicate them as clearly, accurately, and comprehensively as possible for our resellers and end-users. I create multi-lingual HowTos, Manuals and articles from scratch or from SDK. I’m working with our development team as well as our Support team (Scrum way) . I use MadCap to have both PDF and HTML outputs. Translations or its management are done with MadCap Lingo. I also create and publish short videos to provide visual content.