Julien Mettoudi

directeur de projets fintech

Paris, France

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Zone d'activité
Recherche des missions à Paris et 10km autour
Secteur d'activité
Recherche des missions dans les secteurs Banque & assurances, Conseil & audit, E-commerce, Edition de logiciels, High tech et 1 autres

Julien en quelques mots

Payments & FinTech Expert • Strategy, Process/Product Design & Reengineering, Sales/Operations • ex-COO @Lemon Way

• Solution/service-oriented hands-on Director with solid experience in Sales, Product Management, Client Support & Account Management, Client Product Implementation, Treasury & Cash Management, Strategic & Operational Marketing, Process Re-Engineering/Project Management/Lean Six Sigma
• Active team-leader/player with excellent interpersonal and communication skills and active multicultural experiences (worked in five different countries so far: France, the US, Sweden, Finland, Czech Republic)

Expériences

janvier 2016 - décembre 2018 | Paris, France

Banque & assurances

Lemon Way

COO

GLOBAL CLIENT OPERATIONS
• In charge of the company global client operations/support functions: client implementation, client success, client payment operations, financial partnerships - all teams/functions created from scratch
• Permanent member of the executive committee & board of directors
• Defining & implementing the company’s operational strategy; improving operational/economic efficiency & mitigating operational risk while keeping costs at the appropriate level
• Leading/coordinating transforming projects & product launches (lean startup/design thinking methodology): creation of the account management team & processes, full conception of a brand new mass retailer SaaS product (“Wonderbank for Retailers”), lean mission on KYC processes leading to the complete conception of a new KYC document reviewing/approval product offering (“KYC Factory” - verification time reduced by x15 - smart optical character recognition + human verification), complete redesign of the architecture and inner processes of the company back-office tools, selection & deployment of an internal knowledge management solution, creation and implementation of the company business continuity plan, etc.
• Managing an incredible 15-people team/9 different nationalities!
septembre 2014 - décembre 2015 | Paris, France

Banque & assurances

Crédit Agricole CIB

Cash Management Sales EMEA

COMMERCIAL BANKING & TRADE
LIQUIDITY & PAYMENT SOLUTIONS
• Managing a portfolio of +/- 120 large French & Swiss corporate and financial institution clients, generating ~15% of Crédit Agricole CIB global cash management net banking income
• Analyzing needs/identifying potential business opportunities with these clients in all Crédit Agricole CIB geographies worldwide (Primary Cash Management Sales)
• Acting as a secondary Cash Management Sales officer for Japanese & Indian clients with activities in the EMEA area (inbound)
• Working closely with coverage & commercial banking teams in attaining service goals; solidifying customer retention efforts by providing a superior level of customer service
• Responding to RFPs; assessing customer needs and recommending effective strategies; negotiating pricing to optimize profitability of Cash Management service solutions
• Working closely with middle-office teams to optimize both service quality and operational efficiency for clients/helping product managers in the definition of Crédit Agricole CIB cash management product development roadmap, based on clients feedback and market watch initiatives
juillet 2012 - août 2014 | Paris, France

Banque & assurances

Crédit Agricole CIB

Commercial Banking Marketing Manager

COMMERCIAL BANKING & TRADE
COMMERCIAL BANKING MARKETING
• Defining and Implementing the global/local marketing mix & communication strategy for commercial banking products (short-term bilateral credits, financial & domestic non-financial guarantees, cash management solutions)
• Participating in the investments prioritization, assets allocation, product and commercial steering, global/local marketing campaigns & client events (UNIVERSWIFTNet, AFTE, Sibos, Eurofinance, etc.)
• Providing Cash Management Sales and Commercial Bankers worldwide with ready-to-use client-oriented pitches, product & country sheets, etc.
• Evaluating & following commercial banking marketing & commercial strategy: implementation of a worldwide commercial banking quarterly dashboard (NBI vs. budget, collected liquidity, product hit ratio, fit to client needs, etc.), internal & external satisfaction surveys, etc.
juillet 2010 - juillet 2012 | Paris, France

Banque & assurances

Crédit Agricole CIB

Cash Management Client Implementation Manager

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