Hichem Amrane

senior project manager & pmo | pmp | safe

Peut se déplacer à Paris, Paris

  • 48.8828
  • 2.382
Proposer un projet La mission ne démarrera que si vous acceptez le devis de Hichem.
Proposer un projet La mission ne démarrera que si vous acceptez le devis de Hichem.

Localisation et déplacement

Paris, France
Peut travailler dans vos locaux à
  • Paris 19e Arrondissement et 50km autour
  • Paris


Durée de mission
  • entre 1 et 3 mois
  • entre 3 et 6 mois
  • ≥ 6 mois
Secteur d'activité
  • Hôtellerie
  • Luxe
  • Voyage & tourisme
  • High tech
  • Divertissements & loisirs
+11 autres




Compétences (30)

Hichem en quelques mots

With more than 20 years’ experience in management of complex projects where multicultural, multidisciplinary teams are involved, I help organisations to cope their challenges and help businesses transform; business processes, digital and cultural transformation.

At each of my missions, I was delighted to intervene as

• Functional Consultant for the framing of the projects and to guarantee the realization in the respect of the imposed constraints and the alignment of the information systems with the business.

• PMO within the information systems and business departments for managing project portfolios, strategic planning, product roadmap, risks, budget and performance monitoring.

• IS Project manager within fields as CRM, management control, optimisation of business processes, customer journey and value chain.

• Change Manager with the aim of preparing individuals and organization to adapt to the new ways of working and to digital, business transformation.


Accor - Groupe Accor


Global PMO – Strategic Planning

Issy-les-Moulineaux, France

novembre 2016 - mars 2020

Digital Services department :100 pax; budget: Run 10 M€ / Build 7M€ (2016/17)
B2B Global Sales division: 40 Programs/projects; build: 12 M€ (2018) Digital Products division: 21 Programs/projects; Build 43M€ (2019/20) Global PMO in charge of managing strategic digital projects for the distribution of Accor Group services (CRM, Loyalty, B2B Sales, Events, OTA, Relationship Marketing, Payment, GDPR, MDM, Data, Security, eCommerce...)
✓ Framing, governance, organization and animation of the various project committees.
✓ Projects portfolio management
✓ Management of the product and consolidated roadmap.
✓ Supporting business owners in building business plans and
calculating project profitability, expressing needs, defining key
performance indicators
✓ Risk management
✓ Capacity plan management
✓ Build and Run budget management; Opex / Capex
✓ Measurement and monitoring activities of project and product
✓ Cost reduction
✓ Actions for cultural transformation and for operational


Conseil & audit

Startups & Business development

Paris, France

février 2014 - octobre 2016

✓ B2B & B2C prepaid service management – Personalize offers &
payment (100% digital)
✓ IA - Application serving employees and improving well-being and
quality of life at work.

Edenred SA - Edenred

Ressources humaines

Corporate Project Management – Business Ownership Manager

Malakoff, France

mars 2010 - janvier 2014

Edenred offers payment solutions for specific uses dedicated to food, mobility, motivation, and business payments.
✓ Business ownership on the CRM domain
✓ Optimization of the customer journey and experience.
✓ Touchpoints analysis, removing pain points & improvement of
the value chain
✓ Impact analysis of the transition from transactional processes to
digital processes.

Technical environment
✓ Management of the deployment roadmap of the core business solution (Issuing & Redemption B2B prepaid solutions)
✓ Strategy, planning and management of the functional acceptance plan


Conseil & audit

Project Leader

Boulogne-Billancourt, France

janvier 2000 - décembre 2001

1 recommandation externe