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Carlos Erazo-Molina

customer and employee experience architect

En télétravail depuis Lille

  • 50.6319
  • 3.0574
Proposer une mission La mission ne démarrera que si vous acceptez le devis de Carlos.
Proposer une mission La mission ne démarrera que si vous acceptez le devis de Carlos.

Localisation et déplacement

Lille, France
Effectue ses missions majoritairement à distance


Durée de mission
≤ 1 semaine
Secteur d'activité
  • Banque & assurances
  • Commerce de détail
  • Culture
  • Sport
  • Education & e-learning
+14 autres
Taille d'entreprise
  • 50 - 249 personnes
  • 250 - 999 personnes
  • 1000 - 4999 personnes
  • ≥ 5000 personnes


E-mail vérifié




Compétences (33)

Carlos en quelques mots

Hello ! If you are a general manager, marketing manager or HR manager, I can help you designing experiences for your customers that match with those of your employees. After that, we can project them upon the processes, the culture and the information system of your company so you know what has to be done. All this in close cooperation with you, your teams and some of your customers of course.
I am very comfortable working with international teams and can work in Spanish, English and French.
ADEO is my employer, but I am quite workaholic and efficient, so why not taking a mission here and there, right ?


ADEO - Groupe Adeo

Employee Experience and Digital Workplace Leader

Lille Area, France

août 2018 - Aujourd'hui (4 ans et 7 mois)

My team and I improve the employee experience (EX) everywhere in ADEO, often with the help of digital products that we make or buy. Hosted into "Human Challenge Team" we cooperate with Performance, Marketing, IT teams and technology providers to identify what to improve and to drive effectively the change in our companies. The tools that we use the most are Design Thinking, User Experience Design, Lean Kanban and several Change management techniques to deliver value to our companies. I personnaly am in charge of the design and the execution of Employee eXperience digitization strategy and I contribute to the execution of HR transformation goals.

ADEO - Groupe Adeo

HR Transformation Projects Leader

Lille Area, France

février 2012 - août 2018 (6 ans et 6 mois)

We (my great team and I), are in charge of several transformation projects into human resources and communication in ADEO. Some of the project we lead are : - Tous Connectés : transforming ADEO into a more connected and collaborative federation of companies around communities, - Rise Up : making professional mobility more fluent, - Employee eXperience Index and employee NPS : measuring the feeling of being at the core of our company and our promotion capital as an employer, - 54 heures chrono : a start-up-week-end-like event for our employees and contributors, ... Our projects are all human first driven, collaboratively led, digitally enforced, innovative - at least in ADEO ;) - and global impact generators. If you're curious or would like to participate in any way, please just send a DM with a collaboration proposal ...

ADEO - Groupe Adeo

ADEO Systems Blueprint and Enterprise Architect

décembre 2010 - mars 2013 (2 ans et 3 mois)

When I joined ADEO, I was in charge of a team of business and software architects who assited project managers designing the targets and the roadmaps of their projects in every scope of ADEO business. I was myself in charge of creating global system blueprints to implement ADEO strategy into our systems.

Norsys - Norsys

Consulting Business Unit Leader

mai 2006 - décembre 2010 (4 ans et 7 mois)

Recommandations externes

Consultez les recommandations qu'a reçues Carlos