"Continuous Improvement Operationalization" Project Manager, within "Operational Excellence Program" for the 2019-2022 Transformation Plan of Carrefour Banque.
■ Phase 1: Waterfall deployment of Lean Management techniques and tools for operational managers (Customer Relationship Team, IT Support and Certification Team, Remote Sales Team). Lean Six Sigma analysis.
■ Phase 2: Agile deployment of Lean and Agile (Kanban) techniques and tools for operational managers in several teams (IT Support and Access Rights Management Team, Test and Certification Management Team, Project Team).
■ In parallel: maturity monitoring at company level, top management awareness, scaling of the tools and techniques deployed (continuous improvement governance at company level, customer and quality oriented process monitoring across teams and departments). Animation of Communities to enhance company culture around Lean and Agile.
■ Lean "Coach of Coach" for Internal Lean Coaches and Lean Coach for Managers at CACEIS Paris. 3 month-wave development approach around 3 axis: daily activity monitoring, leadership development and problem-solving. People development is addressed on demand.
■ Continuous Improvement (problem-solving) governance redesign. Automated Excel tool creation for monitoring purpose.
■ Lean workshop redesign, to base them on collective intelligence and to trigger the Lean community.
■ Lean "Coach of Coach" for Internal Lean Coach at CACEIS Dublin. 3 week-wave development approach around 3 axis: daily activity monitoring, leadership development and problem-solving.
■ Lean "Coach of Coach" for Internal Lean Coaches in Munich. 3 month-wave development approach around 3 axis: daily activity monitoring, leadership development and problem-solving. People development was addressed on demand.
■ Design phase (RFx management, scoping, governance setup, cost assessment) of 4 international projects (out of which 1 in Agile mode) with a high number of stakeholders over various locations in the world. Keywords: Procurement, Finance Controlling, Logistics, BI, Cloud Solution. Agile evangelization.
■ Lean Management Trainer / Lean Six Sigma Trainer for Consulting Companies specialising in Banking area.
■ Awareness Training for Executives
IFRS9 Program - Accounting & Reporting. Project Management.
Design, development and conduct of training courses for "MIAGE 1 Classique" students over 3 consecutive years in the field of Project Management (PMP-like).
■ June 2016 - Octobre 2016: GMD, Strategy and Business Transformation. Organization project management. Design phase of MiFID II project at CACIB level. Business Analyst on Algorithm Trading and Internal Clients streams. PMO.
■ June 2011 - December 2011: CACIB (SPI/SPM). Organization project management - HR/Management Control tool and process worldwide deployment for reporting at CACIB General Management level.
■ September 2015 - May 2016: Stream Leader for 'Target Legal Setup and Workflows' stream of a CIB Program (Listed Derivatives F/O to Finance): Setup of the Target Legal Relationship between BNPP entities and setup of the Target Operational Model.
■ July 2010 - May 2011: Fixed Income ITO. PMO at Program Management Level - Fortis Bank integration. CMMi training. Lean Six Sigma project on projects timeliness improvement. Results: Projects meeting the deadlines ±20% were improved from 9% to 79%.
■ November 2014 - September 2015: GBIS (ITEC/COO). Organization Project Management. ITEC Global Operating Model setup. Project Management processes & tools deployment for SGSS and SGPB (worldwide).
■ March 2014 - July 2014: GBIS (ITEC/COO). Methods & Process PMO. Internal project methodology Trainer and Coach for SGSS, SGPB, SGBT, in the GIMS 1+3 program framework. Program PMO for the Production Transformation Program.
■ September 2013 - March 2014: GBIS (ITEC/COO/PMO). Portfolio PMO at Business Line level (Commodities MARK/CTY projects all led in Agile mode).
■ March 2010 - June 2010: SGBT (Risk Department). Organization Project Management - Internal control, operational risk monitoring, continuous surveillance, Private Banking, reporting to General Management.
■ June 2009 - August 2009: SGCIB (ACFI/PCG/REF). Organization Project Management - Lean Market Price Project. Mapping of the price data flow for the Monthly Closing of Accounts and Financial Statements.
■ August 2008 - April 2009: SGCIB (GEDS/CAR). Organization Project Management - Fighting Back Program - Data Quality. Analytical and Accounting structure streamlining for Cash and Research (worldwide). Lean Six Sigma project (Booking structure streamlining).
■ June 2007 - December 2007: SGCIB (FICC/CAFI). Organization Project Management - MiFID Program (Client data management).
■ The context was that the Cloud-Computing company was to deliver its 1st first paid service with heterogeneous natures of projects: infrastructure, network, security, operations in V-cycle / PMP mode whereas Web development, IaaS, Integration, and Testing in Agile mode.
Methodological and Communication support to ensure good scoping and planning of the different phases of the projects, consolidated at Program level, from information provided by both Scrum Masters and Project Managers. Program planning and dashboard to General Management and Shareholders, Partners and Coworkers.
■ Manager in the PgMO team for a prudential-related Program (11 projects).
■ Black Belt Lean Six Sigma project takeover.
■ Black Belt Lean Six Sigma Trainer
■ Responsible for Business Optimisation deployment within HSBC CIB Paris Operations Department. Black Belt Project Manager: Process capability improvement from 42% to 90%, about +30% efficiency. Coaching of Green Belt Projects Managers (about 10 projects). Training of HSBC CIB Paris Operations Employees.
■ Process mapping. Scope: Natixis Securities.
■ Green Belt Lean Six Sigma Project Manager on "Fraud Investigation" process. Productivity increase: 100%.
■ Multilingual Fraud Investigator, Responsible for critical and/or complex law enforcement requests (Terrorism financing, Money laundering, crimes).