Alaeddine Jomaa

consultant senior chef de projet crm salesforce

Peut se déplacer à Paris

  • 48.8546
  • 2.34771
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Proposer un projet La mission ne démarrera que si vous acceptez le devis de Alaeddine.
Proposer un projet La mission ne démarrera que si vous acceptez le devis de Alaeddine.

Localisation et déplacement

Localisation
Paris, France
Peut travailler dans vos locaux à
  • Paris et 50km autour

Préférences

Durée de mission
  • ≤ 1 semaine
  • ≤ 1 mois
  • entre 1 et 3 mois
  • entre 3 et 6 mois
  • ≥ 6 mois
Taille d'entreprise
  • 1 personne
  • 2 - 10 personnes
  • 11 - 49 personnes
  • 50 - 249 personnes
  • 250 - 999 personnes
+2 autres

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Compétences (6)

Alaeddine en quelques mots

More than 10 years of experience in IT implementation projects, system administration and end-user support.

IT Business Analyst and Technical Consultant experienced in Salesforce CRM software and Oracle & Microsoft DataBase SQL programming.

I am involved in many project phases from business analysis, process reengineering and implementation of IT governance solutions to user support and application maintenance.

Now looking to continue making a significant improvement within design and development as well as in leading a technical team or consultancy role or permanent management position.

Skills :

- Salesforce, Sales Cloud, Service Cloud, Pardot
- Planview PPM
- Oracle & Microsoft SQL Server DataBase Development
- MS SSRS, Business Objects

Expériences

Geodis SCO - Geodis

Logistique & Supply Chain

Salesforce CRM Lead

Paris, France

février 2019 - Aujourd'hui

In charge of Sales Cloud and Pardot Marketing Automation implementation through the different project phases (Framing, Design, Build, UAT, Training and Go Live) and managing teams and work efforts.

Managing a team of 5 people (business analysts, administrators & developers) in order to achieve project goals in the prefixed deadlines. Track team work load and priorities in respect of project constraints and delays.

Responsible for the functional and technical aspects of Salesforce CRM. Lead workshops and work closely with proxy owners and country/region business key users to identify and implement application business rules, needs and change requests.

saint-gobain - Saint-Gobain

BTP & construction

Salesforce CRM Consultant

Paris, France

juillet 2018 - janvier 2019

Salesforce CRM Business Analyst and Administrator responsible for many global European deployment and roll-out projects of Sales Cloud in different countries. Also, in charge of continuous improvement, maintenance and user support for various countries and sales areas.

Responsible for the functional and technical aspects of Salesforce CRM. Work with country admins and key users to identify and implement application enhancements and change requests. Provide related analysis and written documentation.

Manage work effort in compliance with Agile methodology and in respect of project constraints and delays. Work closely with CRM central team members in order to deliver developments and configuration packages according to the predefined planning for each sprint on a monthly basis. Organize and prepare prerequisites for each phase of the monthly release (Workshops, Developments, Configurations, Data import, Test scripts, Training Documents, UAT, Dry Run, Cut Over, Go Live).

IDEMIA

Industrie matières premières

Salesforce CRM Business Analyst

Paris, France

janvier 2016 - juin 2018

IT Business Analyst and Administrator participating in different IT projects related to Salesforce CRM (Sales Cloud, Community Cloud and Pardot Marketing Automation) and Planview PPM support and implementation as well as SSRS DB development on MS AX ERP.

Responsible for the functional and technical aspects of the CRM & PPM areas. Work with end-users, other cross-functional staff and management within the organization to identify and implement application enhancements and manage process re-engineering efforts.

As part of global company merger, worked on many CRM merge and migration projects. Organizing and animating workshops in order to gather and analyze business needs for the different BUs. Implementing new features, realizing setup and development tasks. In charge of major enhancements and change requests.

- Serve as the system administrator, providing day-to-day support of the applications. Support end users through troubleshooting and issue resolution.
- Document and review business functional and technical requirements. Provide analysis and written documentation for existing functionality and enhancement requests.
- System setup and configuration. Implement new features. Process enhancements and change requests.

ISPA Consulting

Agence & SSII

PPM Solutions Technical Consultant

Paris, France

août 2013 - janvier 2016

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